The plant will be shipped without the pot.
IF YOU'RE A PLANT SELLER OR NOT WE NEED TO KNOW SO WE CAN SEND YOU A PICTURE OF WHAT YOU WILL BE RECEIVING ONCE YOU AGREE WE WILL SHIP OUT NO REFUNDS IF YOU'RE A PLANT SELLER.
-SHIPPING NOT IN POT FOR LESS DAMAGES DUE TO CARRIER.
-CUSTOMER SERVICE
All plants are sent using USPS for a delivery time of 1-3 days once shipped. We ask that you please allow 3 days lead time before we ship it out properly.
Please be aware that there is a possibility of some damage (broken/bent/dropped leaves, wilting, bruised young tender leaves, loose soil, etc.) during transit. Shipping can cause stress to a plant, especially when spending a few days in a box with no light or the boxes themselves can be damaged by the carrier during transit, but not to worry the plant will recover quickly with some tender loving care.
***ALL SALES FINAL. WE DO NOT ACCEPT RETURNS***
-REFUND
If you’re unhappy with your order or if your order is damaged, please contact us, with photo proof, within the first 3 days of delivery and we can potentially issue either a refund or send a replacement, whichever is more convenient to you.
***ALL SALES FINAL. WE DO NOT ACCEPT RETURNS***
How to Care:
- Medium to bright light
- Low to high humidity
- Allow fairly dry between watering
But, Most important ENJOY your new beautiful Hoya!
SHIPPING
All plants are sent using USPS for a delivery time of 1-5 days. We ask that you please allow 3 days for shipping and handling.
CUSTOMER SERVICE
We strive to offer quality plants and customer service. We promise to do everything in our power to ensure both your plants' health and your happiness. We only ask that you be patient, as the postal services do sometimes experience difficulties with the shipment."
Shipping from United States
Processing time
1-2 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.